Back to Directory
🛠️
Freshdesk
Customer support helpdesk with ticketing, automation, and multi-channel support.
Support & SuccessFreemium
Key Features
• Multi-channel ticketing
• Automation and workflows
• Knowledge base
• AI-powered Freddy agent
• Team collaboration
Verdict
Freshdesk offers the best free tier for helpdesk software. Great value that scales with your team.
Best For
Growing teams who need a capable helpdesk without Zendesk's pricing.
Pricing Details
Free up to 10 agents. Growth $15/agent/mo, Pro $49/agent/mo.
Use Cases
• Customer ticket management • Multi-channel support • Self-service knowledge base • Support automation • Team collaboration
Similar Tools
Zendesk, Intercom, Help Scout, Zoho Desk, HubSpot Service Hub